How we start with you
One KPI and one sample analysis on your own past interactions, with nothing touching your stack. Then the layer goes in next to the AI you already run.
Four steps, from one number
Pick one KPI
Handovers, renewals, churn after support calls, waiting time for an interpreter. One number you already track.
A sample analysis on your own past interactions
You share a sample of past conversations. We show you where they turned, with nothing touching your stack.
Plug the layer in next to your AI
PokaMind runs beside the AI you already run, before, during and after each interaction. We say plainly what is kept.
Measure against the KPI, then widen
We review the number with you against what we agreed, then choose the next flow, team or market together.
What we have built so far
Teams at ABB, BioInvent and Career 180 have used PokaMind. EMORI, our care robot, is in pilot at Badalona Serveis Assistencials, a public healthcare provider in Catalonia.
We have also built
- Meeting notes for a client
- Coaching notes for a swim school
- Weekly digest for a client’s operations team
- Feedback for a client
- Security drills for a client’s IT security team
What we will not build
- No tools for hiring, screening or ranking people.
- No face or voice identification.
- No tools that read emotions, mood or personality.
- Nothing that shows managers their people’s practice conversations.
PokaMind AB is a Swedish company and a KTH Royal Institute of Technology spin-out, founded by Dr. Youssef Mohamed, who holds a PhD in AI and Robotics from KTH, and Sara Zetterström. Meet the team
Pricing
Pricing is scoped to the use case and to which parts of the layer you run. We quote after the sample analysis, once we have both seen what your interactions show.
Where did your last lost customer turn?
Pick one KPI. We run a sample analysis on your own past interactions, with nothing touching your stack.