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Use case 1: service and sales agents

Guide every agent while the call is live

For agent platforms, contact centers and BPOs

  1. Before launchTest against tough callers
  2. During the callKnow when to offer or hand over
  3. After the callSpot churn patterns early
See use case 1

Live call: claim after a breakdown

Illustration

Customer: So when does someone actually come?

Agent: Let me take a few more details first.

PokaMind guidance

Third time asking. Offer a human callback now.

Pre-launch scores

  • Cooperative84
  • Hurried72
  • Firmly resistant46
Illustration. A live service call with PokaMind guidance and pre-launch scores.

Use case 2: care robots and hospitals

Keep the patient in the conversation

For robot makers and hospital networks

  1. TodayPatients wait for an interpreter
  2. With EMORIInterpreted live, on the spot
  3. The aimShorter waits, fewer interpreter hours
See use case 2
EMORI, a blue care robot with two round camera eyes and two antennas
  • Hears the language
  • Asks consent
  • Adapts tone and movement
  • Calls a human in time
Illustration. EMORI, 3D render.

Use case 3: meeting and sales platforms

Put the moments no transcript shows on every deal

For meeting tools, sales platforms and CRMs

  1. After each meetingSee where the deal turned
  2. Before the next onePrep for this buyer
  3. On the deal recordSignals synced to your CRM
See use case 3

Deal signals from PokaMind

Illustration

Deal momentum across meetings

  1. Intro
  2. Discovery
  3. Demo
  4. Pricing
  5. Review
Turning point
Turns got shorter at pricing
Risk flag
Matches past lost deals
How they talk
Direct, task-first
Next step
Lead with the integration plan
Illustration. Deal signals written to a deal record after each meeting.

Where did your last lost customer turn?

Pick one KPI. We run a sample analysis on your own past interactions, with nothing touching your stack.