How PokaMind plugs in
One layer next to the AI you already run
Plug and play. It reads each interaction alongside your AI, and shows the moment to step in.
“So when does someone actually come?”
Guidance: offer a human callback now.
What goes in, what it reads, what comes out
What goes in
- Live calls with your AI agents
- Video meetings
- Playbooks and documents
- Tone of voice
- Pace
- Pauses
- Turn-taking
- Body language
Observable signals only
What comes out
- The right moment to step in
- Satisfaction on every conversation
- Insights where your team works
- Context for your AI assistant, through MCP
Connects to the tools you run
Meetings and documents go in. Signals go out to your CRM, your team tools and your AI assistant.
Meetings
- Zoom
- Microsoft Teams
- Google Meet
Documents
- SharePoint
- Google Drive
AI assistants, through MCP
- Claude
- ChatGPT
- Microsoft Copilot
Where work lands
- Slack
- Salesforce
- HubSpot
The rules it works by
Observable signals only
Never reads emotions or mood
Never used to hire or rank
Encrypted, in line with GDPR
App by app, for your teams
- PokaMind Notes, Web and Android
- You press record after everyone in the meeting has agreed. Each person who opts in gets feedback on their own delivery, and no one else sees it. Your notes are shared only if you choose. Speakers are labeled Speaker 1, Speaker 2 and so on. PokaMind does not recognize anyone by voice.
- PokaMind Practice, Web and Android
- A person opens a session, and the written breakdown goes to them. What a practice session records is listed below.
- PokaMind Coach, On a phone
- The coach talks for a minute after a session and checks every note before it goes out. Only the text is kept, not the voice recording.
- EMORI, In pilot, In the hospital
- EMORI asks for consent before it starts, interprets on the spot, and calls a human when the conversation needs one.
- Feedback, By voice or in writing
- People choose to answer, in their own words. Tell them who will read the summary.
- Weekly digest, Every Monday
- It is written each week from the documents you share. Someone on your side approves each post and chooses who sees it.
What it reads, and what it leaves out
It measures
- Tone of voice: pitch, volume and emphasis
- Pace and pauses
- Turn-taking: who talks when, and for how long
- Body language on camera
- Words, and the questions that repeat
It is designed not to infer
- Emotions or mood
- Stress or nervousness
- Personality
- Honesty, intent or attitude
- Who someone is: no face or voice recognition
Before, during and after
every interaction
- Cooperative
- Hurried
- Firmly resistant
Test before launch
- Turning pointHand over now
Guide it live
- Earlier interactionsChurn risk
Learn what wins
What managers see in practice
- Sees
- Who practiced and how often.
- Never sees
- Feedback, the conversation, the transcript or the written breakdown.
Your data
Session data is encrypted in storage and in transit and handled in line with GDPR. We share our security documentation and data processing terms during evaluation.
In the AI assistant your teams already use
PokaMind connects to assistants such as Claude, ChatGPT or Microsoft Copilot through MCP, the open standard AI assistants use to connect to tools. It gives your assistant the context of the spaces you share, and you can disconnect it at any time.
What is MCP?
PokaMindWhere did your last lost customer turn?
Pick one KPI. We run a sample analysis on your own past interactions, with nothing touching your stack.