The same practice that runs in a browser runs on a small robot in a hospital break room. Here is why, and what we are not claiming yet.
Most PokaMind practice happens in a browser. A person opens a scenario, talks to an AI that plays the other side, and gets a written breakdown when the session ends. EMORI puts the same practice on a small robot, on the table where hospital reception staff take their breaks.
Why put practice on a robot?
Some of the people who most need to rehearse hard conversations will never open a training portal. Hospital reception and administrative staff are usually the first people a patient or a relative speaks to. They rarely get time away from the desk to train. Clinical staff rehearse difficult moments. Reception rarely gets the chance.
EMORI has no screen. It answers with its voice and with movements of its head and body. Staff start a session by voice without logging in, and they can stay anonymous or scan a staff badge.
The robot is in pilot at Badalona Serveis Assistencials, a public healthcare provider in Catalonia. The practice on the robot was designed with BSA's own team, in Catalan. The pilot has published no results, and we will not quote any until it has.
What stays private?
The data is pseudonymous wherever it travels. Session records on the robot are kept under a code, never a name.
The robot does not identify anyone from their face or voice.
What we are not claiming yet
A robot in a hospital invites bigger claims than the evidence supports, so here is what we are not saying.
The pilot is running and has published no results. We will not quote outcomes until they have been measured and approved.
What we can say today is this: the same practice runs in a browser and on a robot. When the pilot has results, we will publish them.
Frequently asked
- Does EMORI recognize who it is talking to?
- No. Staff can practice anonymously, a staff badge is optional, session records are kept under a code, and the robot does not identify anyone from their face or voice.
- What does EMORI work from?
- From observable communication in the practice session, such as what was said, tone of voice and posture.
