Healthcare frontline
Reception staff are the first people a frightened patient speaks to, and rarely the ones trained for it. EMORI, our desktop robot in pilot, lets them practice by voice in the break room, between shifts.
What we can build for reception staff
EMORI in the break room
A desktop robot on the break-room table. Reception staff practice a hard conversation by voice between shifts, with no screen and no login.In pilotA short course from your patient communication policy
Staff get a short course from the policy, with questions and quick drills, a few minutes at a time.In the browser or on a phoneAnswers from your own policies
Staff ask in their own words and get the answer from the policies you chose to share.In the browserFeedback from reception staff
Staff say what makes the desk harder, in their own words, and you get a written summary.By voice or in writing
EMORI brings practice to the break room
Reception staff rarely get time away from the desk to train. EMORI, our desktop robot, sits on the break-room table: staff pick a topic by saying it and practice the conversation out loud. It has no screen, and nobody has to log in.
Reception staff meet distressed patients first, and get the practice clinical staff already take for granted.
EMORI is in pilot at Badalona Serveis Assistencials, a public healthcare provider in Catalonia.
Meet EMORITell us where your reception staff need help
Bring one situation to a demo, and we will show you what we would build for it.